How to activate Samsung’s Caller ID and Spam Protection on your Galaxy Note 8

Tired and frustrated of spam and spoof callers annoying you with calls throughout each day? Yes, I am too. I get at least five spam/robocallers a day and it never stops. I’ve registered my cell number with the National Do Not Call Registry, but that hasn’t seemed to help. If you have never registered your number, you should do it now. It’s a one time registration that is good forever. If you’re not sure if you have registered before, you can verify your status here. Samsung knows that spam calls aren’t getting better and has been offering a free feature in its Galaxy devices that automatically provides caller ID and spam protection. Samsung calls this service Smart Call. It’s not on out of the box, so you’ll need to activate it.

Here’s how to activate Caller ID and spam protection on the Galaxy Note 8

  1. Open the phone dialer application
  2. At the top right of the app, click on the three dots to find Settings
  3. Open Settings and click on Caller ID and spam protection
  4. Next, click on the toggle to turn On Caller ID and spam protection

Once the feature is turned on, it will automatically start detecting fraudulent or spam callers immediately. It doesn’t identify all potential spam callers since the numbers have to be reported to a database. It does find about 75% of the callers I get as spam and works better than expected. Smart Call uses the hiya database of spam callers. If you don’t want to use this feature after activating it, simply turn it off and your phone will revert back to normal. This feature is available for the Galaxy S7, S7 edge, S7 Active, S8, S8, S8 Active and the Note 8.

If you own a non Galaxy device and want the same feature on your iPhone or other Android, simply download and install the free to use Hiya app from the links below. It’s highly rated by actual users in the App Store and Google Play Store.

Hiya - Caller ID & Block
Hiya - Caller ID & Block
Developer: Hiya
Price: Free
Hiya Caller ID and Block
Hiya Caller ID and Block
Developer: Hiya
Price: Free


14 thoughts on “How to activate Samsung’s Caller ID and Spam Protection on your Galaxy Note 8

  1. Hi, I went to my phones setting as described here and lo and behold, my phone don’t have that option. I brought my phone to a Samsung store and they also can’t give me a definitive answer on why I don’t have that feature. I was hoping you can shed some light to it. By the way I got my Samsung phone from T-Mobile.

  2. I have my Note8 from Verizon and I don’t have that menu option either!
    Is that the international version?

    • I’m on AT&T and didn’t realize it was not on Verizon or T-Mobile. Samsung uses the hiya spam service which you can download as an app and that should cover your needs.

  3. I’m on Sprint and this is the only Android that don’t give me that option. This truly sucks then it doesn’t give me the option to block the number when I end a call wth

  4. I can’t believe how truly dumb some of these comments are. I can’t this and it doesn’t do that. Yes. It does but first you must be ‘smarter’ than your phone.

    • I’m on the Sprint network and it won’t allow me to activate the caller ID in spam protection

  5. Im impressed, I should say. Pretty rarely do I come across a blog thats each informative and entertaining, and let me let you know, youve hit the nail on the head. Your blog is significant; the problem is some thing that not sufficient men and women are talking intelligently about. Im seriously happy that I stumbled across this in my search for one thing relating to this issue.

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  6. My mom has the s7 edge on sprint and she has the Samsung called id on her phone and I have the s8 plus on sprint and it doesn’t give me that option. I figure the carries have some kind of software block on the newer phones that block it because they want you to subscribe to their caller id. I’m not paying sprint for their caller id thing if I can get it for free. I downloaded the hiya app from the play store. It works great but I liked it better when it’s built into the phone it will show up next to the phone number and say suspected spam. But the hiya app has a purple rectangle thing that pops up on your screen.

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